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PostPosted: Tue Sep 20, 2011 5:37 pm 
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Joined: Fri Apr 13, 2007 2:51 pm
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jojomondag wrote:
Hello? would be thankful for a notice.

Hello and sorry for not getting back before. First of all for direct support in future please contact us
at support@raylightgames.com
About the problem of disappearing menu this is due code changes in the core of 3dsmax present in hotfix.
Please send me and i will send you a fix.

The unwrap problem in symmetrical part is due to a low level bug during computation. We hope to add a fix in future release.

About performance problem we will investigate

Thanks,
Fausto


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PostPosted: Sat Dec 10, 2011 5:25 pm 
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Hi,

I do have the same problem and wrote to the support mail some times ago... Any news about a fix to the problem ?.... Or do I have to uninstall the serice pack ? :/

Thanks,

Alain


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PostPosted: Thu Dec 15, 2011 10:21 am 
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Joined: Sun Apr 25, 2010 8:34 pm
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Hello,

I just wanted to notice that I have similar problem who has jojomondag. I'm using 3ds 2012 SP2, and UI of xrayunwarp isn't visible. I didn't had any problems using xrayunwarp witch earlier versions of 3ds. Hope to see fix soon, thanks.


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PostPosted: Wed Dec 28, 2011 12:46 pm 
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Hi

With the problem still present, is there still no fix available, that could be tested ?


Thanks,

Alain


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PostPosted: Fri Jan 20, 2012 10:47 am 
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Please contact us to "support at raylightgames dot com" to request the temporary hotfix until new version will be released
Fausto


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