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PostPosted: Sun Jul 11, 2010 5:28 pm 
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Hello guys,
I've tried to get the upgrade for Xray but it keeps saying that I'm not eligible for the upgade - even though i know i am . Any suggestions?


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PostPosted: Tue Jul 13, 2010 11:31 am 
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pescado wrote:
Hello guys,
I've tried to get the upgrade for Xray but it keeps saying that I'm not eligible for the upgade - even though i know i am . Any suggestions?

please write at info@raylightgames.com

thanks


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PostPosted: Mon Jul 26, 2010 2:21 pm 
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Okay, I've paid for my upgrade to 1.5, so you guys have any suggestions on where it is?
By the way, I used xray for the first time on sunday I have two words for it: friggin' brilliant!!
Easy to use, does the job nicely and with little tweaking right out of the box. I'm texturing a
model of a theoretical next generation space shuttle (which was driving me crazy with Max's
UVW unwrap). when I complete it I'll post results.


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PostPosted: Mon Jul 26, 2010 4:03 pm 
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Hello, so did you receive your copy of 1.5?
Thanks for your words and sure please post your work.
Have a good uwrap :)
pescado wrote:
Okay, I've paid for my upgrade to 1.5, so you guys have any suggestions on where it is?
By the way, I used xray for the first time on sunday I have two words for it: friggin' brilliant!!
Easy to use, does the job nicely and with little tweaking right out of the box. I'm texturing a
model of a theoretical next generation space shuttle (which was driving me crazy with Max's
UVW unwrap). when I complete it I'll post results.


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PostPosted: Tue Jul 27, 2010 3:38 pm 
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No, I haven't received my paid for copy of xray 1.5


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PostPosted: Mon Aug 02, 2010 2:32 pm 
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HEY GUYS !!
What's up with with xray unwrap 1.5 I've paid for my upgrade, where is it?

Thanks


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PostPosted: Tue Aug 03, 2010 4:51 pm 
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hello,
please send an email at info@raylightgames.com
with your transaction ID

thanks
pescado wrote:
HEY GUYS !!
What's up with with xray unwrap 1.5 I've paid for my upgrade, where is it?

Thanks


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PostPosted: Tue Aug 10, 2010 2:25 pm 
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Posts: 13
Okay....I've emailed you my transaction I.D.... where's my software...


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PostPosted: Tue Aug 17, 2010 2:48 pm 
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HEY GUYS...I've checked my junk mail...software not there, I've emailed you my transaction I.D....software not there: what do I do next?


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PostPosted: Sun Aug 22, 2010 4:22 pm 
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ATTENTION;

I've paid for my upgrade,I've sent you my transaction I.D., I've checked my junk and spam folder.... no software.
If you're not going to download my upgrade then please refund my payment to you.


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PostPosted: Mon Sep 06, 2010 5:04 pm 
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pescado wrote:
ATTENTION;

I've paid for my upgrade,I've sent you my transaction I.D., I've checked my junk and spam folder.... no software.
If you're not going to download my upgrade then please refund my payment to you.


Hello we tried to contact you several times.
Did you fixed the problem=
Our email always bounce back from you. Can you please send us email from different address?


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PostPosted: Tue Sep 07, 2010 1:56 pm 
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Hello guys, try emailing me at: thomasg4@nku.edu.

Thanks


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PostPosted: Mon Sep 20, 2010 9:58 pm 
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Thanks guys I got it ......Thank you, thank you, thank you!


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PostPosted: Sun Oct 10, 2010 7:13 pm 
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Hi

I tought I may write here instead of creating a new thread with the same subject: thing is I have the same problem trying to upgrade from 1.0 at the discount price, the page keeping saying I am not eligible for the offer, and still I think I am, and use the right e-mail adress and paypal id...

I tried writing about the problem to the suggested email, but not answer yet...

What may I do now, if possible?


Thanks in advance

Alain


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PostPosted: Thu Oct 14, 2010 12:03 pm 
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Thanks ! :)


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