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PostPosted: Thu Jul 01, 2010 7:01 pm 
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Joined: Fri Apr 13, 2007 2:51 pm
Posts: 333
vlad1014 wrote:
Hello...
I have entered my e-mail:vladimir1014@yahoo.de and the **P*************R in the Transaction Id field, but I´m geting a message: Sorry, you're not eligible to a discount offer.
???
Thanks

please contact us at
info@raylightgames.com
thanks


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PostPosted: Fri Jul 02, 2010 12:50 am 
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Joined: Thu Jul 01, 2010 6:57 pm
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I have the same problem and wrote an email, but unfortunately i didn´t get an answer yet :cry:
I want to use the new version so badly,it just looks to good to be true :D


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PostPosted: Fri Jul 02, 2010 9:47 am 
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Joined: Thu Jul 01, 2010 8:18 pm
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Same problem here.
I wrote to support@raylightgames.com and also didn't get any answer yet.


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PostPosted: Fri Jul 02, 2010 5:19 pm 
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c0cllc wrote:
Same problem here.
I wrote to support@raylightgames.com and also didn't get any answer yet.

Hello to everybody, we apologize for the inconvenient, we are checking discount procedure since many accounts needs to be validated by hands. We will contact as soon as is back and running


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PostPosted: Sat Jul 03, 2010 11:31 pm 
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Joined: Sat Jun 26, 2010 9:56 pm
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Same problem for me too. Hope the Update procedure to be fixed soon!..


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PostPosted: Mon Jul 05, 2010 12:38 pm 
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Joined: Sat Jun 26, 2010 3:50 pm
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Same here. no answers. When its solved plz post here.


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PostPosted: Mon Jul 05, 2010 5:38 pm 
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Joined: Thu Jul 01, 2010 6:57 pm
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I got an email and now everything worked, i love it :)
Be sure to check your Spam Box, even though every other message from raylight came to my normal inbox, the one which said what to do landed in my spam box.


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PostPosted: Tue Jul 06, 2010 11:15 am 
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Joined: Thu Jul 01, 2010 8:18 pm
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i did not get an answer yet, nothing there in my Spam-Box also.


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